MY Outsourcing Ltd,Call Center Team Leader Job Circular 2016

Call Center Team Leader my-outsourcing-ltd-jobs

MY Outsourcing Ltd.

Vacancy
  • 03
Job Description / Responsibility
  • Excellent Communication skill with customers
  • Sense of responsibility and Achieve the daily target
  • Analytic skill and working ability for team development
  • Quality assure of the team regarding their daily task and call
  • Monitor a team and work for their development, daily work, reporting, discipline and train them when needed
  • Good command in Microsoft office and CRM software specially excel for daily reporting
  • Developed competencies required for service oriented and result focus
Job Nature
  • Full-time
Educational Requirements
  • Graduate in any discipline.
Experience Requirements
  • 2 to 3 year(s)
  • The applicants should have experience in the following area(s):
    Customer Support through Phone, Call Centre Supervision/Management, QC (Quality Control) of Customer Service, Call Centre Training
  • The applicants should have experience in the following business area(s):
    Call Center
Job Requirements
  • Age 20 to 30 year(s)
  • Only males are allowed to apply.
  • Excellent Communication skill and demonstrate good listening skills
  • Self motivated and Willing to work for longer period and any time in the day
  • Confident to take challenge and fulfill KPI
  • Flexibility to work till late and over night shifting minimum 3 days a week
  • Must have Good communication skill in Bangla and English with proper accent
  • Good computer skill is required with good typing skill
  • Good reading and writing skill in both Bangla and English
  • Applicants have to be Smart, energetic and good communication skill
  • Must be smart enough to handle any difficult situation that may rise during maintaining a team
  • should have experience to work as a team leader or supervisor in any call center
  • experience in telecommunication and bank call center is preferable
Job Location
  • Dhaka
Salary Range
  • Tk. 15000 – 18000
Other Benefits
  • Free Training will be provided to the eligible candidates
  • Others as per company policy
Job Source
  • Online Job Posting

Category:Customer Support/Call Centre

Apply Instruction
Please submit your updated CV with attach photo

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jan 6, 2017


Company Information

MY Outsourcing Ltd.
Address : House-37, Flat-A4, Road-27, Block-A, Banani, Dhaka
Web : www.myolbd.com
Business : Contact Center and BPO Outsourcing

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